FAQ
Q1.Why choose us?
A:Asia Fuji Elevator is a joint-stock enterprise integrating elevator R & D, design, production, sales,
installation and maintenance. Famous brand, already be confirmed by many customers Domestic and overseas Sample projects are customers voice for our quality.
Q2. What information is absolutely needed before asking for price?
A:1. How many persons? ( 6 persons for 450kg,8 persons for 630kg, 10 persons for 800kg etc..)
2. How many floors/ stops/ doors?
3. What's the shaft size? (width by depth)
4. Is there a machine room on the top of shaft?
Q3. How can we guarantee the good quality of your products?
A:In during the production process we will inspect all purchased and produced parts and take a record after put in crates, before shipping out we will do the final inspection and mock up the cabin and sling set, this part take photo and video as record to make customer being at ease.
Q4: What's the payment term?
A:30% in advance, 70% after customers inspection, before loading
Q5. What about the packaging?
A:All elevator parts will be packed into solid wooden cases. Some parts will be wrapped by the film so that guarantee the machinery part not be destroyed after long time transportation.
Q6. How to do with the elevator installation and maintenance?
A: We can send engineers to guide the installation and then train the workers about maintenance in the future. But in most situations, local workers can finish this work with our guidebooks and technology support, or you can ask the local professional elevator engineers to do this job, This can save much money for our customer. Of course, you can get support from our factory at any time.
Q7 . What's your guarantee time?
A:We can provide 18 months guarantee period, during this time, we will send free replacements to you. our service has no time limit.
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